Privacy Policy
Privacy Policy
This Privacy Policy explains how Cosy Corner UK collects, uses, and protects your personal information when you visit or make a purchase from our website.
Last updated: July 2026
1. Who We Are
Cosy Corner UK is a UK-based online retailer selling home lighting and furniture. You can contact us at atigiongroup@gmail.com.
2. What Information We Collect
When you visit our store or place an order, we may collect:
- Your name, email address, postal address and phone number
- Payment information (processed securely by Shopify — we never store card details)
- Your order history and browsing behaviour on our site
- Technical data such as your IP address, browser type and device
If you sign up to our newsletter, we collect your email address for marketing purposes.
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations, shipping updates and tracking information
- Respond to your customer service enquiries
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with our legal obligations
4. How We Share Your Information
We do not sell your personal data. We may share it with:
- Shopify — our e-commerce platform (see Shopify's Privacy Policy)
- Our fulfilment partners — UK suppliers who dispatch your orders, who receive only the information needed to deliver your goods
- Couriers and delivery providers — to deliver your order
- Payment processors — to handle your payment securely
- Legal authorities — where required by law
5. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our site. By continuing to use our site, you consent to our use of cookies. You can manage or disable cookies in your browser settings.
6. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data (the "right to be forgotten")
- Object to or restrict how we process your data
- Withdraw consent for marketing at any time by clicking "Unsubscribe" in any email
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at atigiongroup@gmail.com.
7. Data Retention
We retain your order data for up to 7 years to comply with UK tax and accounting law. Marketing data is retained until you unsubscribe. You may request deletion of non-essential data at any time.
8. Data Security
Our website is hosted on Shopify, which is PCI-DSS compliant and uses industry-standard SSL encryption. We take reasonable steps to protect your data but no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page with the updated date shown at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email us at atigiongroup@gmail.com and we will be happy to help.
Data Controller Contact Details
Cosy Corner UK
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FH
United Kingdom
Email: atigiongroup@gmail.com